Explore Our Community Partner Relationship Manager
Managing a network of community partners isn’t easy. Tracking your relationships, interactions and outcomes can get complicated, and it’s easy to lose sight of why you’re doing it at all. While many of our clients tried using traditional customer relationship management (CRM) software, these programs only measure your direct relationships with others, ignoring the critical network ties that make collaboration so powerful. Our PARTNER CPRM lets you track the entire network ecosystem you’re a part of to visualize your network, demonstrate your impact, and build a strategy to reach your collaborative goals.
How does the PARTNER CPRM work?
- Add Members
Use PARTNER’s member tracker to identify the right members, and then build and track your network member list.
- Define Metrics
- Collect Data
- Map & Analyze
Use PARTNER’s advanced mapping and analysis tools to translate your network data into actionable insights.
- Create Reports
Use PARTNER’s built-in reporting tools to easily create beautiful data visualizations and network maps to effectively communicate your findings.
We developed the core metrics employed by PARTNER through an iterative research project. Using a series of interviews, surveys & focus groups, we identified the dimensions of connectivity that matter most when it comes to network processes and outcomes. You benefit by getting the data that matters, and no fluff.
Our default template survey works for almost any network, coalition or collaborative. You can customize the survey to fit your needs, or use one of a dozen need-specific survey templates created by our Evaluation Team.
Create beautiful, visual reports with network maps, charts and other graphics. Tell your network story and share your findings using VNL insights you can drag and drop into your report. You can also purchase Highlight or Full Reports created and personalized for you by our Evaluation Team.
Visualize your network by mapping your partnerships using your survey results automatically. Layer different question responses to identify patterns, and analyze network metrics at the relationship or whole-network level. Customize your maps by color, shape, layout and more!
Now you can map your partnerships onto geographic maps of your city, state, region or country. Add base layers using socioeconomic factors to begin connecting collaborative work to local impact visually.
Who uses PARTNER?
PARTNER is for organizations who work with others in a network or ecosystem to achieve collaborative goals. These networks can consist of other organizations, individuals, or both, and the connections can be formal or informal.
- Health Systems
who need to track the ecosystem of healthcare, public health, governmental, and social service providers in a community to provide whole person care.
- Clinical & Social Service Providers
who screen patients/clients on social determinants of health, including social connectedness.
- Governmental Affairs Departments
who need to track the ecosystem of people and organizations that influence policy and legislative actions.
- Foundations
who fund multiple strategies that are based on collaborative approaches to solving big social problems.
- Public Health Departments
who have strategies to coordinate community agencies and organizations to address community and population health issues.
- Local & National Organizations
who support ecosystem building efforts to support a specific population or cause.
- Research Centers & Evaluators
who are hired to track the progress and health of a specific collaborative strategy.
Meet some of our customers!
VNL is an amazing team of professionals who are actively building tools, like PARTNER, that we need to measure collaboration, networks, and more. They think outside of the box, and they are an innovative partner when it comes to trying to define and measure those things that are innately challenging.
Katie Edwards
VNL is an essential partner in the field of public health, where we rely on the strength of partnerships and networks to build our capacity and build innovative approaches to health. We are constantly being asked to measure the impact of our work, without VNL and PARTNER we wouldn’t be able to measure or justify the need for partnership.
Sarah Marie Ridder Lampe
PARTNER has become a valuable tool for me because it measures important aspects of organizational relationships that help me understand what does and does not work well in partnerships. It’s also a great tool because it is easy to modify and implement in community-based settings. The VNL staff are not only expert social network analysts, but they are very attentive and easy to work with. I can’t imagine studying these types of relationships without them.
Malcolm Williams, Ph.D.
Send us a note and a member of our team will get back to you with more information about the PARTNER CPRM.
