As the Councils have continued to grow and add new members to their network, they struggled to understand, track and measure their network quality and impact. Without concrete data and evidence to guide their work, they lacked a clear strategy for their network’s future and were concerned about losing their competitive advantage.
Most organizational networks are in a similar situation: Focusing on fostering more connections, more meetings, and more coordination and integration, without clear data to guide their effort. Dr. Varda realized that networks need visibility into their process outcomes like structure, quality, agreement and attribution to guide their strategy.
With this insight in mind, we worked to create PARTNER, our platform for tracking and visualizing networks, systems and ecosystems. It provided the Early Childhood Councils visibility into their partnerships with metrics like trust and value, so they could identify what was working and where to focus their strategy for the future.
Today the Councils have used their PARTNER data to reassess their strategy, demonstrate the impact of their work, and advance their mission in the future. Learn more about PARTNER below.
During the appointment, the doctor asked Mrs. Varda if she had help at home with things like picking up prescriptions and preparing meals. Her mom responded that she had several daughters in the area to help, so the provider moved on to the next question with little more thought.
However, the doctor didn’t know the whole story: for various reasons, Mrs. Varda could not depend entirely on her family for care and support. She tried to make do on her own as much as she could, making decisions that likely reduced her quality of life and reduced her chances of recovery.
Dr. Varda realized that our support networks are a significant factor in our health and well-being, especially for those undergoing care and treatment. While most providers realize this link exists, they lack the data and visibility needed to measure and improve their patient connectedness. She set out to build a tool that met this pressing need.
This year we introduced our solution to the world: PARTNERme, A Person-Centered Network Tool. It’s an easy-to-use patient screener that allows then to share both their social needs and social support network with their provider, so they can ask the right questions and connect them to resources to improve health and well-being. Learn more about PARTNERme here.
VNL won the Prime Health Innovation Challenge for PARTNERme! Watch our award-winning Pitch.
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A CPRM is a Community Partner Relationship Management system. Basically it’s like a CRM for organizational ecosystems. While a standard CRM simply tracks interactions with direct contacts like customers, a CPRM is designed to track an entire ecosystem—not just how an organization interacts with its own partners, but how all of them interact with each other.
Equal parts strategy and technology, PARTNER uses network science and data to track these ecosystems over time. This helps organizations understand and evolve their collaborative strategies, and ultimately increase the impact of their work.