IN BRIEF:

The Glasser/Schoenbaum Human Services Center needed a way to demonstrate their collaboration to donors, and identify how their partners were working together to serve patients. They created a PARTNER Evaluation project with our assistance to measure what matters most in networks like theirs. With their results they’re able to visualize their network of partners for their stakeholders and make more strategic decisions about the future of their network.

ABOUT THE CLIENT

The Glasser/Schoenbaum Human Services Center is part of a network of nonprofits in Sarasota County, Florida providing counseling and other human services to the community. The Glasser/Schoenbaum Human Services Center is called the “Campus of Caring” because it is home to over 20 nonprofit health and human services agencies that help low income and at-risk adults, children and families. The Center occupies 14 buildings in a location selected for its accessibility by public transportation.

THE PROBLEM.

The Saratoga County area is home to a highly-competitive, highly-involved nonprofit industry because of its attraction to retirees who come for their robust arts and culture scene. The Center’s donors felt bombarded by the number of events and requests they get for support from community nonprofits. They wanted to know, “Why weren’t they working together more” and, “Why are there so many silos? Why are you duplicating efforts?” While the Center knew a different story, they didn’t as a community have a way to illustrate just how well connected and non-siloed they were. 

THE SOLUTION.

The Center created a PARTNER survey to send to their network of nonprofit human service organizations in Sarasota County, FL. They customized the default survey with two specific questions in mind:

  1. First, how are human service nonprofits and other organizations working together in Sarasota County?
  2. Second, how are patients/client referrals working between human service nonprofits and the local hospital system?

The Center used a collaborative process among stakeholders to create a list of network members. The survey was created with consulting assistance from VNL staff and sent to the network. A total of 41 respondents answered the survey, providing a wealth of knowledge about the connections in the human services field in the County. 

THE RESULTS.

Illustrating the specific relationships between their hospital, nonprofit service providers, and local foundations has been a game-changer for the Center. As Director Kameron Hodgens put it, “It’s a win-win-win for our integrated community of donors, foundations, and nonprofits. Funders are now able to see the relationships the human service system has with them and with each other. The nonprofits can clearly see where opportunities are available for enhanced or more strategic partnerships, and donors can dispel beliefs that we are operating in silos.”

IN THEIR OWN WORDS.

LEARN MORE ABOUT USING PARTNER.

The PARTNER Platform makes it easy to do this kind of network evaluation on your own, without spending tens of thousands on consultants and evaluators. Sign up for a Web Demo to see it for yourself, or reach out to our Product Team to setup a time to talk.