PARTNER CPRM Reviews & Testimonials
See how network leaders align partners, measure relationships, and move from scattered spreadsheets to shared strategy.
Intro
When collaboration is your job, clarity is your edge. On this page you’ll find customer quotes, short stories, and video snippets from public health departments, backbone organizations, funders, evaluators, and cross-sector coalitions using PARTNER CPRM to manage their partner ecosystems.
Customer Testimonials
"We find that while organizations want to bring in more people and understand the need to work together, they often don't know how to do it well, or do it in name only. VNL helped us go deep and understand the decision making processes and governance structures, all the constraints they face so they could be more intentionally interdependent and improve their collaborative outcomes."
Anna Creegan
Project Director, Rippel Foundation
"I've been working with the team at VNL for nearly a year on a few projects, including maps of networks related to the social determinants of health. The maps been detailed and informative, and the analysis PARTNER highlights about trust, value and other factors is so helpful to understanding not only where organizations are connected but the significance and strength of those connections."
Kate Kingery, MPH
Executive Director, County Health Rankings & Roadmaps
"PARTNER CPRM data was critical to support County Health Rankings & Roadmaps in analyzing existing networks around the country. VNL provided important training on network science concepts, network mapping and analysis, and SDoH resource allocation within networks. We were able to align health rankings data with VNL’s analysis of inter-organizational relationships and partnerships to identify gaps for targeted outreach."
Justin Rivas, MPH
Network Strategist, County Health Rankings & Roadmaps
"Illustrating the specific relationships between our hospital, nonprofit service providers, and local foundations has been a game-changer. It’s a win-win-win for our integrated community of donors, foundations, and nonprofits. Funders can see the relationships the human service system has with them and with each other, the nonprofits can clearly see where opportunities are available for enhanced or more strategic partnerships, and donors can dispel beliefs that we are operating in silos."
Dr. Kameron Hodgens
Executive Director, Glasser/Schoenbaum Human Services Center
"Working with VNL fundamentally transformed our work. They gave us insight not only into how well we were doing as a network, but also formed our strategic approach to development, continuous improvement and outcomes. PARTNER showed us now our existence as a network positively impacted our community’s ability to support Early Childhood Development outcomes."
Blythe Butler
Developmental Evaluator, First 2000 Days Network
"I would recommend PARTNER to other projects considering using this platform. It's able to measure relationships in a meaningful way. We've used our PARTNER results on grant applications that want to give money to organizations that are highly skilled at collaborating and with PARTNER, we are able to show that we are!"
Karen Trautman
Program Specialist, Mile High Alliance
"PARTNER led us successfully through the process of developing a survey and was easy enough that we are exploring the possibility of another survey to capture more data. The maps were helpful in identifying where we might be over-partnering and in identifying where there was potential for new, strategic partnerships. The most useful results, however, existed within the assessment of trust, resource contribution, participation, openness to discussion, etc. as those data captured the quality of partnerships. Having acquired this data early in our team development, I am hopeful that we will be able to track progress as our collaboration matures."
Heather Dubiel, MS, RN
Director of Early Childhood Initiatives, CO Dept of Public Health & Environment
"Our organization used PARTNER in two ways: first, to assess the level of confidence and trust community partners had for the health department, and second, to assist us in developing our strategic plan. Assessing the quality of our partnerships with other agencies and our performance level were essential in order to move forward with our vision of a developing a healthier community. Learning what our partners thought we did well in addition to what needed improvement and expansion is invaluable to our strategic planning process. The PARTNER Platform was easy to use and rendered understandable, viable results."
Julia Ruschmann
Community Projects Director, Bay County Health Dept
PARTNER has become a valuable tool for me because it measures important aspects of organizational relationships that help me understand what does and does not work well in these partnerships. It’s also a great tool because it is easy to modify and implement in community-based settings. The Visible Network Labs staff are not only expert social network analysts, but they are very attentive and easy to work with. I can’t imagine studying these types of relationships without them."
Malcolm Williams, Ph.D
Senior Policy Researcher; Professor of Policy Analysis, RAND School of Public Policy
"We have worked with VNL over the past eight years, working with their team and utilizing PARTNER to assess the collaborative function of community-based quality improvement learning teams. Their evaluators allowed us to assess how we work together for health improvement planning and identify how we can target our efforts to optimize capacity development. It is a pleasure to work with Dr. Varda and her team."
Lea Ayers LaFave, PhD, RN
Health Policy Consultant, JSI Research & Training
“In community engagement, relationships are paramount, but it's also messy work. There is a need for formal, technical tools to help map and track hundreds of networks across the district to better understand who we are, and aren't, reaching. There is great power in the informal, loose connections that happen in communities -- that we aren’t always able to capture. We knew we weren't fully tapping into community. Working with VNL helped us identify redundancies and streamline efforts across internal teams and divisions, enabling us to better create the scaffolding necessary to rebuild and strengthen trust with the communities we serve.”
Alece Montez
Associate Chief, Family and Community Engagement, Denver Public Schools
"The team we worked with at VNL was very organized and easy to work with. They provided us with a lot of guidance to help us carry out our SNA. They were also very friendly and professional, always responding to our questions and requests in a timely manner. We really appreciate their flexibility in accommodating our requests on reports and data analysis. Their expertise was a great source of support as we were trying to figure out details about the deliverables. We appreciate all the effort your team put in to guide us."
Yola El Dahr
Research Coordinator, CAMH Youth Wellness Hubs Ontario
"This is the first iteration of something that will continue to live and breathe and grow over the course of Keeping Forests' life. We now have a roadmap of who is in the network, who we are connected to, and who we might need to engage moving forward. The insights from this analysis are going to blow open a lot of possibilities for the Southern Forest Conservation Network at large."
Laura Calandrella
Executive Director, Keeping Forests
PARTNER CPRM made an otherwise daunting task very doable. I needed to use SNA to evaluate a local public health agency’s access to health care coalition. I am not an expert but was able to complete a successful evaluation thanks to PARTNER. What made using it exceptional for me was that not only did I find the questions and measures to be applicable ‘as is’, but was able to customize certain questions to make it even more relevant. Using PARTNER saved me from attempting to develop a SNA from scratch and likely miss important parts of the evaluation. I plan on using PARTNER CPRM anytime I conduct a SNA and highly recommend it!”
"
Mario Rivera, MS
Program Evaluator, CO Dept of Public Health & Environment
Ready to See PARTNER CPRM in Action?
Setup a live, personalized walkthrough with a network science expert to see the platform, explore example datasets, and get your questions answered in real-time.
Get started with our 2-minute quick demo below.
FAQs
Send our team a question: Contact hello@visiblenetworklabs.com or chat with us online from 9AM – 5PM (MST).
Is PARTNER a CRM?
It’s a CPRM—Community Partner Relationship Management platform. Unlike a traditional CRM that tracks one-to-one sales relationships, PARTNER CPRM manages many-to-many relationships across organizations, coalitions, and networks while capturing relationship quality and network structure.
How do customers typically get started?
Most teams import existing partner lists, run a short survey to capture relationship data, and use the Member Analyzer to create Saved Views for workstreams and meetings.
What makes PARTNER different?
Built-in Trust & Value metrics, an interactive Network Map, Key Player Analysis, and Advanced Filters designed specifically for ecosystems—not just contacts.
How long does implementation take?
Teams commonly stand up a usable partner database and first network view in two to three months, depending on data readiness and scope.
Can you get started for free?
Yes, you can start managing up to 500 community network members using our free license. No credit card required, and no expiration dates or data limits. Get started here.
